By Joe Andrieu on January 31, 2007
At the recent VRM developers meeting, I posited an idea: Relationships only exist to the extent that we express them. Except for incidental relationships, every relationship that we care about manifests itself in our world in the form of expressions of that relationship. Consider a potential relationship between two people, Bob and Frank, walking down [...]
Posted in ProjectVRM |
By Joe Andrieu on January 31, 2007
One of my friends once said I was the most “up-tight laid-back guy” he knew. It’s true. On the same topic, I’ll often veer wildly from one side to the other depending on the context. I’ve found this flexibility can be useful when dealing with paradoxical situations. Tom Peter’s latest audio blog explores such a [...]
Posted in ProjectVRM |
By Joe Andrieu on January 23, 2007
Chris Carfi at The Social Customer Manifesto recently posted a thought provoking romp into the future of VRM: Accompanying this visual, he writes: So, the two big questions: Q1: Who controls the interactions between vendor and customer? Q2: Are the interactions focused on transactions or relationships? It’s important to note that the object of this [...]
Posted in ProjectVRM |
By Joe Andrieu on January 20, 2007
Robert X. Cringely paints an intriguing picture of our future… well, perhaps we should call it Google’s future, since they own it: Google will become our phone company, our cable company, our stereo system and our digital video recorder. Soon we won’t be able to live without Google, which will have marginalized the ISPs and [...]
Posted in Search |
By Joe Andrieu on January 19, 2007
Colin Henderson at BankWatch writes: I had considered microformats might be a method of managing these interactions. Could the consumer requirement I have outlined be brokered by a Microformat? That’s the open question I have. I agree. Microformats should definitely help with discovery, especially hand-in-hand with tagging. That basically comes from their use of semantic [...]
Posted in Vendor Relationship Management | Tagged microformats, Vendor Relationship Management, VRM |
By Joe Andrieu on January 19, 2007
Ed Stevens of Shopatron is re-intermediating retailers into the online sales process. Re-intermediation? It seems to go against the grain of what the Internet means to markets. Distributors. Retailers. Middlemen. All these folks were supposed to be disintermediated, returning the customer and manufacturer to a mythical original state of grace: direct sales unfettered by intermediaries. [...]
Posted in Vendor Relationship Management | Tagged MIT Enterprise Forum, online retail, online shopping, re-intermediation, Shopatron, Vendor Relationship Management, VRM |
By Joe Andrieu on January 17, 2007
I love what Steve Yegge says here about designing great software. Here’s an excerpt (edited for brevity): I think the most important principle in all of software design is this: Systems should never reboot. If you design a system so that it never needs to reboot, then you will eventually, even if it’s by a [...]
Posted in Uncategorized |
By Joe Andrieu on January 12, 2007
Philipp Lenssen at Google Blogoscoped shares this quote from Google’s Vice President Adam Bosworth [excerpted from original transcript]: So what can be done? We should start at the beginning. Let’s put the patients in charge of their health and medical information. Let’s build a system which puts the people who are sick in control. For [...]
Posted in Vendor Relationship Management | Tagged Vendor Relationship Management, VRM |
By Joe Andrieu on January 12, 2007
Doc Searls recently posted from CES with a complaint about the iPhone’s lack of GPS support: My own first question was “Where’s the GPS?” Absence of that would be a deal-killer for me. Well, good news and bad news. Since 2005, all cell phones have had to support a location based functionality for calls to [...]
Posted in Uncategorized |
By Joe Andrieu on January 10, 2007
So, while many of our compatriots are out blogging CES, I came across this video from Cornell’s Fab@Home project, on Slashdot: holy_calamity writes “Two Carnegie Mellon researchers have designed an open source 3D printer that costs just $2,400. The self-assembly kit is part of what they call the Fab@Home project — they hope it will [...]
Posted in Uncategorized |
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