Monthly Archives: June 2008

Answers to a few questions about VRM

Pignerol Antoine recently asked some questions about VRM and I thought I’d answer them publicly. Is VRM really different from social CRM ? Yes, although exactly how depends on how you define social CRM. Based on my understanding, I would … Continue reading

Posted in ProjectVRM, Vendor Relationship Management | Tagged , , , , , , | 2 Comments

R-cards “ah-hah!” at IIW

At last month’s Internet Identity Workshop and the subsequent DataSharing Summit, Markus S and Drummond Reed unpacked several ideas about r-cards, which, to a certain extent, are an evolution of the Information Card at the heart of CardSpace. Going into … Continue reading

Posted in Identity, Personal Data Store | Tagged , , , , , , | 2 Comments