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A simple way for websites to describe in clear, consistent terms what they do with the data we share.
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Yearly Archives: 2009
User Driven Services: 1. Impulse from the User
1. Impulse from the User User Driven Services start with the user. People engage the world to satisfy needs and fulfill desires. That engagement marks our intent as we try to bend the universe to our will. User Driven Services … Continue reading
Posted in Intention Economy, User Driven Services
Tagged Impulse, Impulse from the User, Intention, Intention Economy, User Driven Services
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Introducing User Driven Services
Our world is continually becoming more and more user driven. From cable TV to YouTube, from newspapers to blogs, from Wal-Mart to eBay, from Ma Bell to the Internet, the shift from centralized, structured systems of authority to emergent, collaborations … Continue reading
The Great Reconfiguration
The Internet is undergoing a major reconfiguration. No longer is it sufficient for companies to package a value proposition on their website and then drive traffic to it through ads, search engine optimization, and reciprocal links. Today companies must find … Continue reading
Posted in ProjectVRM, Search, User Driven Search, User Driven Services, Vendor Relationship Management
Tagged IIW, IIW2009a, ProjectVRM, User Driven, User Driven Search, User Driven Services, VRM, VRM Workshop 2009, VRM2009, VRM2009a
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Facebook democratizing TOS? Sort of.
Over the last few months I’ve spent a lot of time talking within the VRM community about the need for a Standard Agreement covering the use of user-provided information in online services. Something that could eventually replace the confusing, complicated, … Continue reading
Posted in ProjectVRM, User Driven
Tagged Facebook, Standard Agreement, TOS, User Driven Services
2 Comments
The Identity Quartet
A functional model for best practice Identity implementations. The Identity Quartet is a framework for online services that allows users to express their Identity on their own terms. When I use the term “Identity”, I refer to the set of … Continue reading
Amazing social media customer support from Zemanta
Unedited, here’s a twitter exchange with the gents at Zemanta, triggered when I used Twhirl to shout out for customer support. I had no idea if they were listening, but I thought they might be. And since they just crashed … Continue reading
Posted in Uncategorized
Tagged customer service, social media, twhirl, twitter, wordpress, zemanta
1 Comment
Netizen Developer
There is a low grade market war going on in web augmentation services, part of a huge shift in how developers and users perceive the web. The Web used to be about pages, then applications, followed by mashups. Today the … Continue reading
Posted in User Driven, User Driven Services, Web Augmentation
Tagged Adaptive Blue, APIs, Azigo, Glue, kynetx, netizen developer, open systems, RemindMe, User Driven, User Driven Services, web augmentation, webhooks
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One Night Stand worth $300 Million
In the ProjectVRM Standards Committee discussions, we’ve talked quite a bit about a “One Night Stand” use case, where a personal data store is used with an online retailer and all personal data is erased–as much as possible–after the transaction. … Continue reading
Paper Prototype Rocks
Last week we used a prototyping technique that has changed the way I look at development: paper prototyping. I had heard a bit about this before and it sounded great… but there’s always such a drive to just start coding! … Continue reading