Walled gardens, bad.
Hugh McLeod makes it so clear:
joeandrieu.com[My personal space]
You are currently browsing the archives for the Digital category.Walled gardens, bad.Hugh McLeod makes it so clear: The good news is that the long tail doesn’t fit inside the walled garden and the long tail is the present and the future. Those walls are coming down.
I love it, Hugh.
Guy Kawasaki gets young adults to talk techAdRants points to an amazing one hour panel with six people aged 16 to 24, talking with Guy Kawasaki about how they use technology in their life. Anyone interested in how tech use is changing should watch this. Some of it I had heared anecdotally, but it was sobering to see real people and put faces to the trends. One bit: both teenage girls on the panel send over 4000 text messages every month. Talk about a radical shift from even just a decade ago, much less from when their parents were in school. Kiss–Long Tail BrandingAdrants today turned me on to a great AdFreak interview with Gene Simmons, the leader of the (former) mega-band KISS:
A successful global brand, indeed. One that knows how to wag the long tail. KISS was selling lunch boxes long before the Internet, but their records never dominated the charts. They always had a great reputation as a live act and merchandised at every opportunity. Gene and the guys created an iconic franchise that is not only withstanding the long tail of time, it is extending the into the long tail of just about everything else, from coffee houses, condoms, comic books, even a new fragrance line for both men and women. Gene closes the clip with :
He’s absolutely right. Steve Yegge speaks truth to powerSteve Yegge posted a wonderful rant on the evils and power of Javascript as channeled through DHTML. For anyone who cares about rich applications in a multi-platform web–and all the associated nightmares, challenges, and unnecessary nasties–it is worth reading. Neil Gaiman has a blogI just discovered that one of my favorite authors blogs. Attention OwnershipDoc Searls replied to my comments about Attention and the AttentionTrust:
Yet, just because we feel that we own it, doesn’t make it so. The Attention movement is pushing back against the perceived loss of power due to wholesale tracking and monetization of online activity traces. Like children crying about their toys, the Attention Gang is saying “Mine!” But it isn’t. Our interactions online are bi-directional. The digital trace is morally and legally owned by both parties. We have the choice to track our interactions. So do those we interact with. What we do own is our own copy of that data trace. And because only we have access to all the places we go, we could have an advantage in leveraging that Attention to create value. To the extent that the GestureBank allows this sort of user-driven value, excellent. It’s a fine way to weave gold from the digital breadcrumbs of our daily interactions. Let me make that perfectly clear. Much of the practical work being done by the AttentionTrust to create Attention tools and services deserves our engagement and support. But there are some serious flaws in the picture being painted by the AttentionTrust. You can’t force vendors to give up their property. Users don’t own the server-side traces of their Attention. If I visit a website, that vendor has every right to use every bit of data about that visit and what I do there to improve their business. The AttentionTrust argues that, in fact, vendors don’t own the data on their own servers. Users do. And therefore users should be allowed to delete it. Ed Batista, the former Executive Director of the AttentionTrust wrote:
That’s like suggesting someone has the right to retro-actively delete all the email or IMs they’ve ever sent me, because it represents their attention. That’s not only unreasonable, in some contexts it would actually be illegal. In fact, the entire conversation from the Attention Trust ignores the fact that attention in bi-lateral relationships are always a two-way Attention exchange, with mutual benefit already built in. Just as shoppers pay attention at ecommerce websites, ecommerce sites pay attention to shoppers. We pay our attention to websites because they pay attention to us. There is reciprocal attention created. Imagine if Google decided to ignore you. Or YouTube. Or Amazon. How fun would that be? No matter how much we would like to assume control over our digital attention, we can’t. Those we pay attention to also own that Attention. After all, we paid it to them. If we can move past the populist politics of arbitrarily asserting the moral primacy of the individual, I think we can get a lot more traction with what we all really want: more value for people. At the end of the day, that’s what everyone wants. Even companies. When businesses can be a part of creating value for their customers, they can create profit. So let’s stop chasing the red herring of who owns Attention and focus on how we translate Attention into Intention and into more efficient, more effective, and more powerful user choice. Attention v IntentionThere’s a lot going on at the moment about Attention and Intention, and with all due respect to the Attention folks, I think you guys got it wrong. Steve Gillmor and the Attention Gang have launched the Attention Trust and generated a lot of buzz and support from a lot of high profile digeratti. Unfortunately, while chasing noble dreams, the core premise is flawed.
Or more concisely (from the AttentionTrust site):
Unfortunately, this digital age bill of rights lacks any firm foundation in social or physical reality. We neither own nor control our attention. We never have, in any context. We never will. And it would be a bad idea if we did. Our real-world physiological/conscious making attention is not under our control. It is mediated by a complicated sub-conscious system that decides which symbols–decoded from our environment–deserve a slice of higher-level processing. If the subconscious mind doesn’t think it is important, it doesn’t get any attention. Similarly, the subconscious mind is capable of overriding our conscious attention and directing it somewhere else. We don’t decide to hear the fire alarm. We just do. This semi-autonomous control is a critical feature. If we could just zoom in to whatever we wanted and exclude our attention from everything else, we would have more theft, more fatal fires, and more car accidents. It’s not to hard to see the evolutionary value in limited control over our attention. Focusing only on what we desire to focus on is an evolutionary dead end. Clearly, “Attention” is just a metaphor, and I can hear the rebuttal that the physiological etymology of the Attention Gang’s “Attention” isn’t what’s important. So let’s look at the physical world analog to “Attention,” rather than the physiological. A log of where we go in the physical world would be a pretty good proxy for our Attention, in the Attention Gang definition. In fact, it maps almost perfectly to the clickstream we leave on our digital journeys. No one knows what we actually looked at or what we said, but they can know where we were and what we could have looked at. Just like the web. We’ve never owned that Attention either. And have we never controlled it. Where we go, in public, is public domain. Anyone can report on it. Take note of it. Even take photos of it. In fact, the public nature of that Attention provides opportunity for community. “Hey, Steve, I saw you at the new history museum the other day with your kids. Amazing isn’t it?” If we do something in private, that’s a different matter. But walking or driving on the streets, going into public stores or venues, all are aspects of real-world attention that we simply don’t own. The most we can do is control where we go. That’s how we control our attention. Just like on the web. The actual complaint from the Attention Gang seems to be that companies are tracking us and making money off it!!! Wow. Is it that companies are making money that pisses you off? The transitional problem we can’t avoid is that it used to be expensive to collect and collate attention data: you needed detectives to track people’s activities. Online, you just need to collate a large enough pool of data. So, we feel a loss of anonymity and that feels like an invasion of privacy. But in truth, it is just the efficiencies of the digital age processing public expressions of attention. In fact, our attention isn’t actually all that valuable. Sure, it is a limited commodity. Sure, everyone is competing for it. But it is a fickle mistress. What matters isn’t what catches our eye, it is what we do about it. Go window shopping someday and I assure you the store owners will feel the difference. Have your lover catch you eyeing a potential competitor and you’ll pay for it, but you’ll pay a lot more if caught in flagrante delicto. And somewhere in between these two extremes is when you’re caught with clear intent. And that brings us to Doc Searls‘ concept of Intention, a much more useful and powerful metaphor for what is happening online. Intention represents conscious desire and will to action. Attention does not. Intention is under our control. Attention is not. Even the legal system recognizes this distinction. We can be punished for crimes of intent, in ways that we cannot be for acts of mere “attention.” (Mileage may vary depending on your jurisdiction.) Intent represents an inherent potential for creating value. Attention does not. Intention means you want something, a state of the universe that doesn’t yet exist, and that you are willing to act to create it. In constrast, Attention simply means you are observing something. You may not even be particularly interested: for some reason those flaming letters in the sky made you look up. We call that a distraction. However, when people’s desire becomes intention, value generation is immanent. If you can understand someone’s intent, you can create value by helping him/her realize that intent. In contrast, knowing someone’s attention merely tells you how effective various attention-getting stimuli were. Useful in its place, but a bit circular. See the difference? Unfortunately, there aren’t a lot of tools to work with intent. Our clickstream is a high profile tool that has been used by merchants and advertisers on the web for over a decade. Online Attention mining has not only earned its keep, it is attracting a counter-revolutionary movement in the Attention Gang. Steve Gillmor said “Nobody can fight us on this.” But at the moment, we have the AttentionTrust rallying troops with a hollow war cry. I look forward to any progress they might make… tools for user-management of attention will naturally support expressions of intent. But attention itself is woefully overrated and I hope we don’t waste too much energy thinking it is the Holy Grail. The real opportunity isn’t in a war for enhanced privacy. It’s in finding more efficient, more successful, more meaningful ways to satisfy intent. Including the intent to be private. |