http://blog.joeandrieu.com My personal space Fri, 29 Jan 2010 08:15:16 +0000 http://backend.userland.com/rss092 en The question of who owns our data on the Internet is a challenging problem. It can also be a  red herring, distracting us from building the next generation of online services. The term "ownership" simply brings too much baggage from the physical world, suggesting a win-lose, us-verses-them mentality that retards the ... http://blog.joeandrieu.com/2010/01/21/beyond-data-ownership-to-information-sharing/ 10. Duty of Care User Driven Services look out for their users' well-being. If a service is truly acting in our best interests, it will take appropriate measures to protect us from dangers resulting from our use of the service. User Driven Services continually work to minimize user exposure to liability, risk, and ... http://blog.joeandrieu.com/2009/05/14/user-driven-services-10-duty-of-care/ 9. Self-managed Identity User Driven Services let users manage their own online identity. Unless we control our identity online, we risk unnecessary exposure to identity theft and unwanted correlation of online activity. At the same time, online services increase the risk of attacks when using the same identifier for multiple functions. User ... http://blog.joeandrieu.com/2009/05/13/user-driven-services-9-self-managed-identity/ 8. Improvability User Driven Services can be improved by users. A closed system can't predict and satisfy all the needs of all its users, all the time. Sooner or later, someone will eventually desire a new feature or capability beyond the resources or interest of the service provider. User Driven Services take ... http://blog.joeandrieu.com/2009/05/12/user-driven-services-8-improvability/ 7. User Generativity Users contribute to User Driven Services. User Driven Services build on active, engaged participation in value creation. Users should be empowered to augment, annotate, and contribute to the underlying service as much as possible. By enabling users to pro-actively co-create the service experience—and to share that co-created value ... http://blog.joeandrieu.com/2009/05/10/user-driven-services-7-user-generativity/ 6. Self Hosting User Driven Services can be hosted on users' own machines. If we can’t host our own services, we become beholden to those who can. This creates an artificial barrier to portability, limiting user choice and allowing service providers to charge unnecessarily high costs for their services. User Driven Services ... http://blog.joeandrieu.com/2009/05/09/user-driven-services-6-self-hosting/ 5. Service Endpoint Portability People can painlessly switch between User Driven Service providers. High switching costs create a barrier to choice and freedom; we should be able to move our services seamlessly from one provider to another without unnecessary interruptions, hassle, or frustration. Transitions between service providers should occur without significant downtime ... http://blog.joeandrieu.com/2009/05/07/user-driven-services-5-service-endpoint-portability/ 4. Data Portability User Driven Services let people take their data wherever they go. To exercise choice, we need to be able to move our stuff when we leave, taking it from one provider to another. Users must have the ability to easily move data into and out of the ... http://blog.joeandrieu.com/2009/05/04/user-driven-services-4-data-portability/ 3. Transparency User Driven Services are transparent. If we don't know what's going on, we can't make good decisions. Users need simple, obvious, and understandable access to all of the information required to direct each service as desired. We must clearly understand the policies of service providers and must be able ... http://blog.joeandrieu.com/2009/05/02/user-driven-services-3-transparency/ 2. Control Users control User Driven Services. Once we start a service, we'd appreciate it continuing to respond to our directives, both during interactions and afterwards. User Driven Services give users direct control over both the flow of user experience and the use and propagation of all data associated with the user. ... http://blog.joeandrieu.com/2009/04/30/user-driven-services-2-control/