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Vendor Relationship Management
Vendor Relationship Management
By Joe on April 26, 2009
Our world is continually becoming more and more user driven.
From cable TV to YouTube, from newspapers to blogs, from Wal-Mart to eBay, from Ma Bell to the Internet, the shift from centralized, structured systems of authority to emergent, collaborations between individuals has been reshaping our political, social, and economic world for generations. This is a [...]
Posted in Intention Economy, User Driven Services, Vendor Relationship Management | Tagged Internet, ProjectVRM, User Driven Services, Vendor Relationship Management, VRM, World Wide Web |
By Joe on April 24, 2009
The Internet is undergoing a major reconfiguration.
No longer is it sufficient for companies to package a value proposition on their website and then drive traffic to it through ads, search engine optimization, and reciprocal links. Today companies must find ways to provide a value proposition wherever the user might be: on Facebook and Twitter, on [...]
Posted in ProjectVRM, Search, User Driven Search, User Driven Services, Vendor Relationship Management | Tagged IIW, IIW2009a, ProjectVRM, User Driven, User Driven Search, User Driven Services, VRM, VRM Workshop 2009, VRM2009, VRM2009a |
By Joe on February 23, 2009
In the ProjectVRM Standards Committee discussions, we’ve talked quite a bit about a “One Night Stand” use case, where a personal datastore is used with an online retailer and all personal data is erased–as much as possible–after the transaction.
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Posted in Intention Economy, Personal Datastore, ProjectVRM, Vendor Relationship Management | Tagged Abhijit Nadgouda, Doc Searls, iface thoughts, Jared Spool, One Night Stand, project VRM, Vendor Releationship Managment, VRM |
By Joe on February 12, 2009
Last week we used a prototyping technique that has changed the way I look at development: paper prototyping.
I had heard a bit about this before and it sounded great… but there’s always such a drive to just start coding! Before I reach Carolyn Snyder’s excellent Paper Prototyping, I hadn’t realized what I was missing.
The key [...]
Posted in Search, User Driven Search, Vendor Relationship Management | Tagged carolyn snyder, development, paper prototyping, programming, ProjectVRM, search map, SwitchBook, User Driven Search, VRM |
By Joe on February 8, 2009
Doc Searls recently brought my attention to a White Paper by Phil Windley, about his company, Kynetx. It does a good job explaining the thinking behind their architecture, and raises some questions that, for me, challenge some underlying assumptions and business choices.
Problem Domain
The distributed nature of the web is a big part of its [...]
Posted in Identity, Intention Economy, Personal Datastore, ProjectVRM, User Driven Search, Vendor Relationship Management | Tagged ad blockers, Adaptive Blue, data rights management, Doc Searls, Glue, information cards, kynetx, MyDex, open source, open standards, OpenID, Personal Datastore, Phil Windley, privacy, r-button, rbutton, relationship services, search map, Skype, structured browsing, SwitchBook, User Driven Search, User Driven Services, VRM, web augmentation, Yahoo Toolbar |
By Joe on January 19, 2009
Alas, a noble experiment has been slayed by the relentless hand of corporate focus. Google has announced its web-clipping scrapbook Google Notebook will no longer be actively developed.
I’ve mentioned Google Notebook briefly in the past, as a tool for helping with user-driven searches (more) — or complex searches as I used to call them. Unfortunately, [...]
Posted in ProjectVRM, Search, User Driven Search, Vendor Relationship Management | Tagged advanced search, Complex Search, Doc Searls, Google, Google Notebook, search map, SearchWiki, SwitchBook, User Driven Search, Vendor Relationship Management, VRM, VRMWorkshop, VRMWorkshop2009, Wikia |
By Joe on January 1, 2009
Happy New Year!
I am looking forward to 2009. There has been lots of change, both professionally and personally, this year, putting me (and SwitchBook) on a trajectory for amazing things in the year ahead.
One of my New Year’s resolutions is to create–and help to create–the world’s first VRM applications in 2009. There are more than [...]
Posted in Intention Economy, ProjectVRM, Vendor Relationship Management | Tagged 2009, New Years, project VRM, user-driven markets, VRM |
By Joe on July 20, 2008
Whether it’s user-generated content like YouTube, user-written and edited knowledgebases, like Wikipedia and Freebase, or user-centric Identity like OpenID and Information Cards, user-driven thinking is transforming our world. With VRM– Vendor Relationship Management–that revolution reaches the market, creating tools for individuals to get more value out of their relationships with Vendors. The goal is to [...]
Posted in ProjectVRM, User Driven Search, Vendor Relationship Management | Tagged MatchMine, SwitchBook, User Driven Search, Vendor Relationship Management, VRM, VRM08, VRMWorkshop, VRMWorkshop2008 |
By Joe on July 15, 2008
“Social Graph” is not just a singular noun.
“The Social Graph” is a popular misnomer that has plagued the social networking portability conversation ever since Brad Fitzpatrick catalyzed the blogosphere with a vision about the Global Social Graph.
But in fact, “The Social Graph” has little real value outside of computer science elegance. Nobody but Big [...]
Posted in ProjectVRM, Uncategorized, Vendor Relationship Management | Tagged social graph, user centrism, User Driven, Vendor Relationship Management, VRM, VRM2008, VRMWorkshop2008 |
By Joe on July 12, 2008
It is time to give users more control over Search.
At VRM2008 in Munich and at IIW in Mountain View, I started a conversation about User-Driven Search, the premise: what would it mean for users to truly drive their searches?
User-driven is a new term that came out of the VRM community riffing on the meaning of [...]
Posted in ProjectVRM, User Driven Search, Vendor Relationship Management | Tagged Adriana Lukas, Doc Searls, Google, SwitchBook, User Driven Search, Vendor Relationship Management, VRM, VRMWorkshop, VRMWorkshop2008 |
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