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By Joe Andrieu on June 14, 2017
Ten years ago I wrote a blog post that captured a key architectural insight at the core of VRM: putting the user at the center of integration not only improves the quality of services, it simplifies our systems. The article captured the gestalt of VRM and helped catalyze a range of conversations that still shape the VRM approach.
Since then, we have seen a lot of progress. Here are a few standout examples.