By Joe on May 7, 2009
5. Service Endpoint Portability
People can painlessly switch between User Driven Service providers.
High switching costs create a barrier to choice and freedom; we should be able to move our services seamlessly from one provider to another without unnecessary interruptions, hassle, or frustration. Transitions between service providers should occur without significant downtime or loss of capability.
While [...]
Posted in User Driven, User Driven Services | Tagged interoperability, mail forwarding, number portability, open standards, portability, service endpoint portability, service portability, undeliverable, united states postal service, user dirven services, USPS |
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