User Driven

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Beyond Data Ownership to Information Sharing

Beyond Data Ownership to Information Sharing

The question of who owns our data on the Internet is a challenging problem. It can also be a  red herring, distracting us from building the next generation of online services. The term “ownership” simply brings too much baggage from the physical world, suggesting a win-lose, us-verses-them mentality that retards the development of rich, powerful […]

User Driven Services: 10. Duty of Care

User Driven Services: 10. Duty of Care

10. Duty of Care User Driven Services look out for their users’ well-being. If a service is truly acting in our best interests, it will take appropriate measures to protect us from dangers resulting from our use of the service. User Driven Services continually work to minimize user exposure to liability, risk, and potential harm. Minimal […]

User Driven Services: 9. Self-managed Identity

User Driven Services: 9. Self-managed Identity

9. Self-managed Identity User Driven Services let users manage their own online identity. Unless we control our identity online, we risk unnecessary exposure to identity theft and unwanted correlation of online activity. At the same time, online services increase the risk of attacks when using the same identifier for multiple functions. User Driven Services allow […]

User Driven Services: 8. Improvability

User Driven Services: 8. Improvability

8. Improvability User Driven Services can be improved by users. A closed system can’t predict and satisfy all the needs of all its users, all the time. Sooner or later, someone will eventually desire a new feature or capability beyond the resources or interest of the service provider. User Driven Services take advantage of that […]

User Driven Services: 7.  User Generativity

User Driven Services: 7. User Generativity

7. User Generativity Users contribute to User Driven Services. User Driven Services build on active, engaged participation in value creation. Users should be empowered to augment, annotate, and contribute to the underlying service as much as possible. By enabling users to pro-actively co-create the service experience—and to share that co-created value with other users—services tap […]

User Driven Services: 6. Self Hosting

User Driven Services: 6. Self Hosting

6. Self Hosting User Driven Services can be hosted on users’ own machines. If we can’t host our own services, we become beholden to those who can. This creates an artificial barrier to portability, limiting user choice and allowing service providers to charge unnecessarily high costs for their services. User Driven Services assure users credible […]

The Great Reconfiguration

The Great Reconfiguration

The Internet  is undergoing a major reconfiguration. No longer is it sufficient for companies to package a value proposition on their website and then drive traffic to it through ads, search engine optimization, and reciprocal links. Today companies must find ways to provide a value proposition wherever the user might be: on Facebook and Twitter, […]

TechCrunch blasts Digg for bad digital citizenry

Digg‘s DiggBar and VideoEgg‘s new Twig are clobbering each other in the ongoing battle of web augmentation services, a class of user driven services. In Attack of The Frames: VideoEgg Introduces The Twig Ad Bar, Erick Schonfeld blasts the new Twig Ad Bar and DiggBar for not playing well together.  And well he should. TechCrunch […]

The Identity Quartet

The Identity Quartet

A functional model for best practice Identity implementations. The Identity Quartet is a framework for online services that allows users to express their Identity on their own terms. When I use the term “Identity”, I refer to the set of identifiers used in reference to users in online services. At the December 2008 Internet Identity […]

Netizen Developer

Netizen Developer

There is a low grade market war going on in web augmentation services, part of a huge shift in how developers and users perceive the web. The Web used to be about pages, then applications, followed by mashups. Today the interesting action is in augmentation. The leading edge of the Web first moved from static […]

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