Tag Archives: VRM

Ten Years Later

Ten years ago I wrote a blog post that captured a key architectural insight at the core of VRM: putting the user at the center of integration not only improves the quality of services, it simplifies our systems. The article captured the gestalt of VRM and helped catalyze a range of conversations that still shape the VRM approach.

Since then, we have seen a lot of progress. Here are a few standout examples. Continue reading

Posted in Identity, ProjectVRM, Vendor Relationship Management | Tagged , , , , , , | Leave a comment

Beware the Plan of Sauron

The “Master App” can’t magically make it all work. On the project VRM blog, Doc Searls recently suggested that the killer app for VRM is the “Master App”. In response, on the Project VRM email list, Jim Pasquale suggested it’s … Continue reading

Posted in ProjectVRM, Uncategorized, Vendor Relationship Management | Tagged , , , , | Leave a comment

It all starts with sharing…

From kindergarten through our professional life, sharing binds us together as friends, colleagues, and collaborators, so perhaps it should be no surprise that online sharing through services like Facebook, Twitter, and email shapes our online social life. Yet sharing online … Continue reading

Posted in Information Sharing, ProjectVRM, Shared Information, User Driven, Vendor Relationship Management | Tagged , , , , , , , , , , , , , , , , , , , , | 3 Comments

Fourth Parties are agents. Third Parties aren’t necessarily.

Fourth Parties is a powerful, but sometimes confusing term. In fact, I think Doc recently mischaracterized it in a recent post to the ProjectVRM mailing list. Normally, I wouldn’t nitpick about this, but there are two key domains where this … Continue reading

Posted in ProjectVRM, Vendor Relationship Management | Tagged , , , , , | 2 Comments

Facebook as Personal Data Store

With over 150 million people using Facebook Connect every month at over 1 million websites, Facebook has ushered in a new era, as the world’s largest personal data store. Personal Data Stores Personal data stores allow individuals to share online … Continue reading

Posted in Information Sharing, Personal Data Store, ProjectVRM | Tagged , , , , , , , | 12 Comments

Beyond Data Ownership to Information Sharing

The question of who owns our data on the Internet is a challenging problem. It can also be a ¬†red herring, distracting us from building the next generation of online services. The term “ownership” simply brings too much baggage from … Continue reading

Posted in Information Sharing, Intention Economy, Personal Data Store, ProjectVRM, Shared Information, User Driven Services, Vendor Relationship Management | Tagged , , , , , , , , , , , | 22 Comments

A fresh breath

This last year (2009) was the most challenging ever for me, both personally and professionally. Good times, tough problems, people that transformed my heart, and ideas that changed my perspective. It wasn’t always easy, but each challenge had its own … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , | Leave a comment

Introducing User Driven Services

Our world is continually becoming more and more user driven. From cable TV to YouTube, from newspapers to blogs, from Wal-Mart to eBay, from Ma Bell to the Internet, the shift from centralized, structured systems of authority to emergent, collaborations … Continue reading

Posted in Intention Economy, User Driven Services, Vendor Relationship Management | Tagged , , , , , | 6 Comments

The Great Reconfiguration

The Internet¬† is undergoing a major reconfiguration. No longer is it sufficient for companies to package a value proposition on their website and then drive traffic to it through ads, search engine optimization, and reciprocal links. Today companies must find … Continue reading

Posted in ProjectVRM, Search, User Driven Search, User Driven Services, Vendor Relationship Management | Tagged , , , , , , , , , | Leave a comment

One Night Stand worth $300 Million

In the ProjectVRM Standards Committee discussions, we’ve talked quite a bit about a “One Night Stand” use case, where a personal data store is used with an online retailer and all personal data is erased–as much as possible–after the transaction. … Continue reading

Posted in Intention Economy, Personal Data Store, ProjectVRM, Vendor Relationship Management | Tagged , , , , , , , | 2 Comments