Tag Archives: VRM

Paper Prototype Rocks

Last week we used a prototyping technique that has changed the way I look at development: paper prototyping. I had heard a bit about this before and it sounded great… but there’s always such a drive to just start coding! … Continue reading

Posted in Search, User Driven Search, Vendor Relationship Management | Tagged , , , , , , , , | 4 Comments

Kynetx takes on Structured Browsing

Doc Searls recently brought my attention to a White Paper by Phil Windley, about his company, Kynetx. It does a good job explaining the thinking behind their architecture, and raises some questions that, for me, challenge some underlying assumptions and … Continue reading

Posted in Identity, Intention Economy, Personal Data Store, ProjectVRM, User Driven Search, Vendor Relationship Management | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

Farewell Google Notebook, Move over SearchWiki, We need a Search Map

Alas, a noble experiment has been slayed by the relentless hand of corporate focus. Google has announced its web-clipping scrapbook Google Notebook will no longer be actively developed. I’ve mentioned Google Notebook briefly in the past, as a tool for … Continue reading

Posted in ProjectVRM, Search, User Driven Search, Vendor Relationship Management | Tagged , , , , , , , , , , , , , | Leave a comment

Welcoming 2009

Happy New Year! I am looking forward to 2009. There has been lots of change, both professionally and personally, this year, putting me (and SwitchBook) on a trajectory for amazing things in the year ahead. One of my New Year’s … Continue reading

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Notes on User Driven Search

Whether it’s user-generated content like YouTube, user-written and edited knowledgebases, like Wikipedia and Freebase, or user-centric Identity like OpenID and Information Cards, user-driven thinking is transforming our world. With VRM— Vendor Relationship Management–that revolution reaches the market, creating tools for … Continue reading

Posted in ProjectVRM, User Driven Search, Vendor Relationship Management | Tagged , , , , , , , | 7 Comments

Social Graph is Plural

“Social Graph” is not just a singular noun. “The Social Graph” is a popular misnomer that has plagued the social networking portability conversation ever since Brad Fitzpatrick catalyzed the blogosphere with a vision about the Global Social Graph. But in … Continue reading

Posted in ProjectVRM, Uncategorized, Vendor Relationship Management | Tagged , , , , , , | 1 Comment

Towards User Driven Search

It is time to give users more control over Search. At VRM2008 in Munich and at IIW in Mountain View, I started a conversation about User-Driven Search, the premise: what would it mean for users to truly drive their searches? … Continue reading

Posted in ProjectVRM, User Driven Search, Vendor Relationship Management | Tagged , , , , , , , , | 9 Comments

More on Level 4 Platforms

If you’re going to bet your company on a platform, pick the open one. That was my advice last month at the Caltech/MIT Enterprise Forum on Platforms. It turned into a lively debate (you can check out the audio for … Continue reading

Posted in ProjectVRM, Vendor Relationship Management | Tagged , , , , , , , , , , | 3 Comments

Answers to a few questions about VRM

Pignerol Antoine recently asked some questions about VRM and I thought I’d answer them publicly. Is VRM really different from social CRM ? Yes, although exactly how depends on how you define social CRM. Based on my understanding, I would … Continue reading

Posted in ProjectVRM, Vendor Relationship Management | Tagged , , , , , , | 2 Comments

R-cards “ah-hah!” at IIW

At last month’s Internet Identity Workshop and the subsequent DataSharing Summit, Markus S and Drummond Reed unpacked several ideas about r-cards, which, to a certain extent, are an evolution of the Information Card at the heart of CardSpace. Going into … Continue reading

Posted in Identity, Personal Data Store | Tagged , , , , , , | 2 Comments