Apparently, my problem with William Gibson and Prof. William Gibson at Amazon isn’t so much that they have the wrong William Gibson, but rather that Amazon has no mechanism for disambiguating authors.
When you click on an author’s link to find more books by that author, it simply takes you to a search based on the author’s name. Other authors with similar names also show up. So not only do other William Gibsons show up, so does “Henry William Gibson” and “James William Gibson” and “William Oliver Gibson” and so on.
Contrast this with Wikipedia’s results for William Gibson. Not only do they focus on the specific name, they let you choose which William Gibson you are looking for.
I do give them credit for prompt responses to my emails to customer service, complete with nice RSVP links that made it easy for me to get closure.
But with regards to the authors, couldn’t we do a little better, Amazon?
