Author Archives: Joe Andrieu

PLR, VRM, and American Public Media

Project VRM is tackling public radio–or more broadly public media–as its first concrete initiative. Put simply, the goal is to double the public contribution to public media in the United States. In that context, I was intrigued when Neil Gaiman, … Continue reading

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Jeremy Zawodny joins VRM (perhaps unknowingly)

Jeremy Zawodny of Yahoo!, recently asked Where to buy unlocked GSM mobile phones? perhaps unknowingly following in the footsteps of VRM (Vendor Relationship Management) pioneer Doc Searls. I’m a big fan of Jeremy’s blog, even if that is where he … Continue reading

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John Battelle and Eric Schmidt on Data Silos

Phillip Lenssen at Blogoscoped points to this excellent interview of Eric Schmidt, Google CEO, by John Battelle. Of particular note, at the tail-end of the interview, is the unequivocal assurance by Schmidt that Google will “never trap user data.” Score … Continue reading

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Mindshare is more emotion than economics

Jim Bursch gives an interesting analysis of his economic model for mindshare. MyMindshare is Jim’s company, a marketplace for buying and selling attention, or as Jim calls it, mindshare. I’ve criticized MyMindshare’s premise before because it looks a lot like … Continue reading

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The nature of conversations

It’s been a while since my last blog post. Curiously, that delay changed my mental model for conversations, especially online conversations. Understanding conversations is, I think, one of the first steps to creating something amazing with VRM. Re-inventing the online … Continue reading

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Reversing Mass Media

Dave Winer (via Chris Carfi): “It was a mistake to believe that creativity was something you could delegate, no matter how much better they were than you, because it’s an important human activity, like breathing, eating, walking, laughing, loving.” Actually, … Continue reading

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The Rule of the Burden of Value

When revising working systems, it is important to increase value for everyone involved. I think this goes to the heart of how we can make VRM work. Maxim: Everyone wins. One of the exciting things is that there are lots … Continue reading

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Relationships are how you express them

At the recent VRM developers meeting, I posited an idea: Relationships only exist to the extent that we express them. Except for incidental relationships, every relationship that we care about manifests itself in our world in the form of expressions … Continue reading

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Paradoxes need split personalities

One of my friends once said I was the most “up-tight laid-back guy” he knew. It’s true. On the same topic, I’ll often veer wildly from one side to the other depending on the context. I’ve found this flexibility can … Continue reading

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VRM Process

Chris Carfi at The Social Customer Manifesto recently posted a thought provoking romp into the future of VRM: Accompanying this visual, he writes: So, the two big questions: Q1: Who controls the interactions between vendor and customer? Q2: Are the … Continue reading

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