Author Archives: Joe Andrieu

VRM development process

Christopher Carfi makes a good point about VRM over at Social Customer [excerpt]: Immediately diving into code is going to take us exactly down the same path that CRM did, and focus on the technology, instead of the people… Before … Continue reading

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User programmers

Abhijit at ifacethoughts continues a thread from Mike at Techdirt who writes if the programmer takes the blame for not being a user, make the user a programmer. This is already happening, and even done well. In Excel. Making users … Continue reading

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Fun with Science (non-newtonian pool)

I knew it was possible to run on water… just never tried it. Many thanks to Tom’s post at New Scientist where you’ll find a bunch of cool science stuff.

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Social Networking, VRM, and Slashdot

Slashdot today had a post drawing input about VRM needs in the social networking space. Of course, they didn’t say VRM, but the issues of silos and pan-Internet identities is directly inline with VRM goals: mrspin offers the opinion of … Continue reading

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Tom Peters on Global Warming

Tom had this to share today: I know Dick Cheney and former ExxonMobil CEO Lee Raymond—and for that matter, Michael Crichton—say no deal. Maybe you do, too. That is, global warming—or not. Hence the picture above is a report, not … Continue reading

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Happy New Year!

Greetings and felicitations! Best wishes to everyone for a fabulous, productive, and wildly successful 2007.

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Wave v Particle Model of Messages

Hugh McLeod is a genius. After an exchange with Doc Searls that I disagreed with, Hugh shares a seemingly disconnected thought that is so spot on the whole message thing, it’s scary. What is an Object of Sociability [OoS, or … Continue reading

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2007 Not the Year of the Attention Economy

There’s been a lot said about the new Attention Economy and a lot of interest in generating value from “Attention Data.” The enthusiasm bubbles up from excitement about a new abundance to reach the conclusion that Attention is now the … Continue reading

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Demand for Clarity

Doc Searls and Hugh McLeod apparently agree that There is No Demand for Messages. But that’s not really true. There is huge demand for clarity and understanding. And you only get that through messages. Doc says: Let’s face it: there … Continue reading

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The ‘R’ in VRM

Jeremie recently asked “What does the R mean in VRM?” The question I ask myself about VRM though is what does the Relationship mean? Many of the situations that have been proposed for VRM to play a role are Vendor … Continue reading

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