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Category Archives: Vendor Relationship Management
Ten Years Later
Ten years ago I wrote a blog post that captured a key architectural insight at the core of VRM: putting the user at the center of integration not only improves the quality of services, it simplifies our systems. The article captured the gestalt of VRM and helped catalyze a range of conversations that still shape the VRM approach.
Since then, we have seen a lot of progress. Here are a few standout examples. Continue reading
Posted in Identity, ProjectVRM, Vendor Relationship Management
Tagged GDPR, IIW, Personal Data Store, ProjectVRM, User Driven, User Driven Services, VRM
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Beware the Plan of Sauron
The “Master App” can’t magically make it all work. On the project VRM blog, Doc Searls recently suggested that the killer app for VRM is the “Master App”. In response, on the Project VRM email list, Jim Pasquale suggested it’s … Continue reading
Posted in ProjectVRM, Uncategorized, Vendor Relationship Management
Tagged Lord of the Rings, project VRM, Sauron, startups, VRM
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Google sees the value of Free Customers
This is fascinating: http://www.adweek.com/news/technology/google-bringing-trueview-ads-apps-games-147558 Google has an ad program on YouTube that let’s users skip ads and they are now extending it to other ad formats. Even though it is the same old advertising game–something that could use some fixing–what’s … Continue reading
Posted in ProjectVRM, User Driven, Vendor Relationship Management
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It all starts with sharing…
From kindergarten through our professional life, sharing binds us together as friends, colleagues, and collaborators, so perhaps it should be no surprise that online sharing through services like Facebook, Twitter, and email shapes our online social life. Yet sharing online … Continue reading
Posted in Information Sharing, ProjectVRM, Shared Information, User Driven, Vendor Relationship Management
Tagged IIW, iiw14, information sharing work group, ISWG, Kantara, Kantara Initiative, label, legal, notice, open standard, open standards, privacy, privacy policy, standard information sharing label, standard label, terms of service, terms of use, TOS, TOU, Vendor Relationship Management, VRM
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Fourth Parties are agents. Third Parties aren’t necessarily.
Fourth Parties is a powerful, but sometimes confusing term. In fact, I think Doc recently mischaracterized it in a recent post to the ProjectVRM mailing list. Normally, I wouldn’t nitpick about this, but there are two key domains where this … Continue reading
World Economic Forum and Personal Data as an Asset Class
At this last week’s Personal Data Deep Dive in Palo Alto, I had a chance to talk with some of the folks working with the World Economic Forum about their recent report Personal Data: The Emergence of a New Asset Class. … Continue reading
Constellations of Privacy
Privacy issues dominate the global debate about protecting the rights of individuals online. Yet, the conversation almost entirely misses a vital point: public or private isn’t a black or white choice and it never has been. Sociologists have long recognized … Continue reading
Asymmetry by Choice
Perhaps the most powerful form of asymmetric information is missing from JP Rangaswami’s post addressing whether the web is making us dumber. I agree with the core point of JP’s article, but I think he oversimplifies the argument on asymmetry … Continue reading
Beyond Data Ownership to Information Sharing
The question of who owns our data on the Internet is a challenging problem. It can also be a red herring, distracting us from building the next generation of online services. The term “ownership” simply brings too much baggage from … Continue reading
Posted in Information Sharing, Intention Economy, Personal Data Store, ProjectVRM, Shared Information, User Driven Services, Vendor Relationship Management
Tagged CRM, data ownership, Doc Searls, Information Sharing, Personal Data Store, privacy, project VRM, ProjectVRM, User Driven, User Driven Services, Vendor Relationship Management, VRM
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